Cancelled

When a subscription is cancelled by a transaction or request. If the plan has auto-cancellation configured and a Chargeback/RDR is sent to Macropay for a subscription transaction associated with that plan, this event is also sent with cancellation reason as dispute.

EVENT EXAMPLE - CANCELLED SUBSCRIPTION BY TRANSACTION

{
  "eventId": "01902a79-663b-7f88-ad98-eedeaddec964",
  "eventType": "subscription.cancelled",
  "occurredAt": "2024-04-12T11:24:55.637846Z",
  "originator": {
    "type": "payment",
    "data": {
      "paymentId": "01902a68-add8-77c2-8e39-b3ebcc603293",
      "type": "renewal",
      "status": "failed",
      "cycle": 2,
      "attempt": 1,
      "money": {
        "amount": 9.98,
        "currency": "USD"
      },
      "transactions": [
        {
          "transactionId": "9d884812-1d28-4747-aef6-07df6b02a28f",
          "transactionCreationDate": "2024-04-12T11:24:55.637846Z",
          "transactionStatus": "failed",
          "isFallback": false
        }
      ]
    }
  },
  "data": {
    "subscriptionId": "01902a79-663b-7f18-ad18-eedeaddec964",
    "planId": "95a70946-1b6f-46db-b3ab-b31edc240556",
    "status": "cancelled",
    "cycle": 4,
    "cancellation": {
      "reason": "merchant_api",
      "detail": "Testing cancellation",
      "requestedAt": "2025-02-17T15:07:14.095549Z"
    },
    "createdAt": "2024-04-12T11:24:55.637846Z",
    "modifiedAt": "2024-04-12T11:24:55.637846Z"
  }
}

EVENT EXAMPLE - CANCELLED SUBSCRIPTION BY CHARGEBACK/RDR WITH AUTO-CANCEL PLAN

{
  "eventId": "0198090e-9768-77e7-b279-3b653a053269",
  "eventType": "subscription.cancelled",
  "occurredAt": "2025-07-14T13:10:07Z",
  "originator": {
    "type": "payment_disputed",
    "data": {
      "paymentId": "019808a5-5ae9-7db4-b99a-9e25f05440aa",
      "type": "renewal",
      "status": "accepted",
      "cycle": 1,
      "attempt": 0,
      "money": {
        "currency": "EUR",
        "amount": 30
      },
      // This example is about one payment with multiple disputes
      "transactions": [
        {
          "transactionId": "0ace71ad-ec94-4cfe-9a4f-75f39eb6fe7d",
          "transactionCreationDate": "2025-07-14T13:03:23Z",
          "transactionStatus": "success",
          "transactionType": "chargeback",
          "money": {
            "currency": "EUR",
            "amount": 30
          },
         "chargebackInfo": {
            "reasonCode": "10.1",
            "description": "Chip Liability Shift",
            "category": "category"
         }
        },
        {
          "transactionId": "427e50fe-cf23-4506-85cc-a5853b923b7a",
          "transactionCreationDate": "2025-07-14T13:03:53Z",
          "transactionStatus": "success",
          "transactionType": "rdr",
          "money": {
            "currency": "EUR",
            "amount": 30
          },
         "chargebackInfo": {
            "reasonCode": "10.1",
            "description": "Chip Liability Shift",
            "category": "category"
         }
        },
        {
          "transactionId": "0ace71ad-ec94-4cfe-9a4f-75f39eb6fe7d",
          "transactionCreationDate": "2025-07-14T13:03:23Z",
          "transactionStatus": "failed",
          "transactionType": "chargeback",
          "money": {
            "currency": "EUR",
            "amount": 30
          },
          "error": {
            "code": "0001",
            "message": "Error message"
          }
        },
      ]
    }
  },
  "data": {
    "subscriptionId": "019808a5-0820-76b6-be77-c2f931886e93",
    "planId": "4aa7c1e4-cf8c-4d1c-a6ad-451dd07411ee",
    "status": "cancelled",
    "cycle": 5,
    "cancellation": {
      "reason": "dispute",
      "requestedAt": "2025-02-17T15:07:14.095549Z"
    },
    "createdAt": "2025-07-14T13:10:07Z",
    "modifiedAt": "2025-07-14T13:10:07Z"
  }
}