Creating basic disputes

When we say “Basic Disputes,” we mean every dispute with only the required fields.

An example of creating a Basic Dispute could be:

PUT /dispute

{
  "currency": "USD",
  "notification_date": "2024-08-07T10:33:17.919Z",
  "operation": "chargeback",
  "amount": 10,
  "payment_processor": {
    "solution": "Checkout.com"
  },
  "reason": "DEBIT FOR DUPLICATE CHARGE",
  "payment": {
    "id": "9f14e5c7-02e6-4032-8144-f8f46f89136c",
    "card": {
      "brand": "VISA_COMMERCIAL_CREDIT-SSL"
    }
  }
}

This would create a chargeback in our system that looks like this in the backoffice:

As you can see, both the card brand and reason are sanitized. Also, we compute an expiration date based on the solution and card brand.